Privacy Policy
Last updated: August 13, 2026
This policy explains what information Twigs&Ink collects through this website, why, and what you can do about it. It's written in plain language on purpose. If anything here is unclear, email us. Details are at the bottom.
Who we are
Twigs&Ink is a digital and AI marketing agency. This website is operated by Twigs&Ink. You can reach us at jessica@twigsandink.com.
What information we collect
We collect information in two ways:
1. Information you give us directly. When you fill out a contact or "brief" form on this site, we collect what you type into it: typically your name, work email, company name, company size, service interest, budget range, and message. You choose what to share; only the fields marked required are mandatory.
2. Information collected automatically. Like most websites, we use analytics to understand how the site is used: which pages are visited, how long people stay, general device and browser type, and an approximate location derived from IP address (city/region level, not precise). This is collected via Google Analytics, described below.
How we use this information
- To reply to your message and follow up on inquiries
- To understand which pages and content are useful, so we can improve the site
- To keep basic records of business inquiries
We do not sell, rent, or trade your information to third parties. We do not add form submissions to a marketing newsletter without your separate, explicit opt-in.
Third-party services we use
Two outside services help this site function, and each handles a narrow slice of data on our behalf:
Formspree processes and delivers contact form submissions to our inbox. Formspree's own privacy practices apply to how they handle data in transit. See Formspree's privacy policy.
Google Analytics collects anonymized usage statistics about how visitors use this site, using cookies. See Google's privacy policy. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie and tracking settings.
Cookies
This site uses cookies set by Google Analytics to distinguish visitors and measure site usage. We do not use advertising or retargeting cookies. Most browsers let you block or delete cookies in their settings. Doing so won't prevent you from using the site, though some analytics features may not function.
How long we keep information
We keep contact form submissions for as long as reasonably useful for business purposes, typically to maintain a record of the inquiry and our response. If you'd like your information deleted sooner, just ask.
Your rights
Depending on where you're located, you may have rights to access, correct, or request deletion of your personal information. To exercise any of these, email jessica@twigsandink.com and we'll respond promptly.
Children's privacy
This site and our services are intended for business use by adults. We do not knowingly collect information from children.
Changes to this policy
If this policy changes, we'll update the "Last updated" date at the top of this page. Significant changes will be reflected clearly here.
Contact
Questions about this policy or your information? Email jessica@twigsandink.com.